Heartflow Privacy Policy

🛡️ Privacy Policy

Your privacy is important to us. This chatbot is designed with user confidentiality in mind, and we want you to understand how your messages are handled.

💬 How Your Messages Are Handled

When you interact with the chatbot, your messages are securely transmitted through third-party platforms: OpenAI (which powers the chatbot’s responses) and Voiceflow (which provides the chatbot interface). These messages:

May be stored briefly by these services for security, performance, or troubleshooting purposes.
Are not used to identify you personally.
Are not permanently stored by us or used to create user profiles.

We do not collect or store any personal information on our own servers.

⚠️ Please Avoid Sharing Sensitive Information

This chatbot is not designed to handle sensitive or private information such as:

Medical or mental health diagnoses
Passwords or financial details
Identifying information (like full names, addresses, or phone numbers)

For your safety, please do not share any personal or sensitive data during your conversation.

🔗 Third-Party Privacy Policies

You can review the privacy policies of the services we rely on here:

🧾 Changes to This Policy

This policy may be updated from time to time to reflect changes in technology or service providers. We encourage you to check back periodically if you continue to use this chatbot.